One-Year Limited Warranty
Leadlife provides a limited warranty on machines against verified defects in materials or workmanship under normal, intended use. This warranty is designed to give equipment buyers a clear, professional standard of coverage and support.
Coverage period
- The limited warranty lasts 12 months from the installation date.
- Warranty coverage may not extend beyond 16 months after delivery, whichever comes first.
What is included
- Coverage for verified defects in materials or workmanship under normal, intended use.
- Free remote installation guidance to help you set the machine up correctly.
- Operational training to help your team run the equipment.
- Troubleshooting support for issues that arise during normal operation.
What is not covered
This limited warranty does not cover:
- Misuse or incorrect operation of the machine.
- Unauthorized modification of the equipment.
- Improper utilities or site conditions (for example, incorrect power, air, or vacuum supply).
- Normal wear items and consumables.
- Damage unrelated to a manufacturing defect.
Service costs
On-site service, technician daily charges, airfare, lodging, and local transportation are not included unless specifically stated in the sales contract.
How to make a warranty claim
To open a claim, please contact us and provide the following so our team can diagnose the issue quickly:
- Your order number.
- The machine serial number.
- A clear description of the issue.
- Photos of the machine and the affected area.
- Complete diagnostic videos showing the issue during operation.
Our technical support team will review your claim and guide you through the next steps.
Governing terms
If the warranty terms in your written quotation, sales agreement, or purchase contract differ from this page, the written quotation, sales agreement, or purchase contract controls.